Introduction to Mac OS X v 10.6 (Snow 100)

Length: 1-day Workshop

Introduction to Mac OS X is a one-day preliminary course for those new to Mac OS X who need to prepare for the Mac OS X Support Essentials (Snow 101) course, or other technical Mac OS X training courses.

You will learn to:

• Get to know the Mac OS X user interface. Learn Mac OS X basics; how to customize system-wide preferences and user preferences; how to use the Mac OS X help system; and how common applications integrate with each other. Learn to manage multiple applications and multiple windows within applications.

Recommended for:

• This class is designed for those new to the Mac OS X platform who need to obtain the skills to support other Mac OS X users. This could include entry level IT personnel in businesses that use Mac OS X systems for general productivity or creative design, service technicians who support Mac OS X customers, and technical coordinators or power users who manage networks of Mac OS X systems for their organization—such as teachers and technology specialists who manage a classroom network or computer labs.

Prerequisites:

Students should have the following prerequisite knowledge prior to attending this course:

• Practical working knowledge of computers

More Information

Training Policies • Classroom Environment • Training Locations