Hands-on Voice Over IP (HOV)

Learn to Design & Deploy a Low-Cost Test Network

Length: 2-day Workshop

Local phone service, long distance charges, telephone equipment, wireless services... when you add them all up, they represent a significant cost for most small and mid-sized businesses. According to market research firm In-Stat/MDR, small and mid-sized businesses spend more on telecom services and equipment than any other single area of Information Technology (IT).

Voice over IP (Internet Protocol) can reduce those costs. And, at the same time, VoIP can provide features and capabilities that once only the largest companies could afford.

This course is designed to help you understand what VoIP is, and how it can benefit your company. Using real-world case studies, you'll explore the features and capabilities, as well as the requirements and risks associated with integrating voice and data. You will learn how companies like yours implemented VoIP, including the obstacles they had to overcome, the lessons they learned, and the benefits they now enjoy.

This two-day interactive workshop will give you the tools you need! This fast-paced interactive program will offer you the information, resources and methodology you need to determine whether your organization can benefit from VoIP, and how best to deploy it. You'll be provided with SoftPhone software and a headset to install on your own laptop, and you'll be making free long-distance calls by the end of the course.

You will learn:

• Evaluate existing voice services and costs
• Determine capability requirements
• Design and deploy a test network
• Integrate with the PSTN (Public Switched Telephone Network)
• Adapt legacy phones
• Create a Dial Plan
• Evaluate vendors and product offerings
• Calculate bandwidth requirements
• Optimize Quality of Service (QoS) mechanisms
• Evaluate risk
• Implement security solutions
• Integrate voicemail, email, & instant messaging
• Configure & manage Session Initiation Protocol (SIP)
• Explore low-cost & no-cost long-distance options
• Understand ENUM

Recommended for:

• Those interested in understanding the cost-savings & enhanced features associated with VoIP
• Anyone considering seeking, or currently evaluating, a proposal from a VoIP vendor
• Anyone with multiple business locations or work-at-home employees
• Business Owners
• Telecom Managers
• IT Managers
• Network Administrators
• IT Consultants

Prerequisites:

More Information

Training Policies • Classroom Environment • Training Locations