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Cisco® Sales Essentials (CSE)

Length: 2-Day Public Event OR 1-Day On-site Bootcamp

Course slide preview for CSEThe goal of this training is to provide both Cisco® and partner account managers who are new to Cisco® with a conceptual understanding of Cisco® products and solutions and a conceptual understanding of how to sell these products and solutions. This course is also for Account Managers that need to re-certify as a CSE.

You will learn to:

  • Recognize Cisco® technology groups
  • For each Cisco® Solution category listed, account managers will learn about:
    • Campus LAN
    • Wireless
    • WAN
    • Optical Networking
    • IP Telephony/IP Contact Center
    • Storage Networking
    • Content Storage
    • Video
    • High Speed Access (Global DSL and Cable)
    • Security/VPN
    • Network Management
    • Service and Support
  • Recognize how Cisco® solutions can combine to meet customer needs
  • Recognize AVVID and how it relates to Cisco® products and solutions
  • Identify Cisco® tools and resources available to help account managers succeed

Recommended for:

  • Account Managers
  • Channel Partner/Reseller
  • Newly hired Cisco® Account Managers as well as newly hired Channel Partners/Resellers Account Managers
  • AMs that are due for re-certification

Prerequisites:

None

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