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The Apple Certified Technical Coordinator (ACTC) 10.8 Boot Camp is a combined delivery of the Mountain Lion 101 and Mountain Lion 201 courses. This hands on course provides an in-depth exploration of functionality and troubleshooting in OS X and the best methods for effectively supporting users of OS X systems.
This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying OS X and software updates are also covered.
The troubleshooting process and how to become more efficient with available tools and resources
Features and functionality of OS X Mountain Lion, including how to find additional information
The features and functionality of OS X Server on Mountain Lion
How to configure essential services on OS X Server on Mountain Lion
How to use OS X Server tools to monitor and troubleshoot services
Effective use of OS X Server to manage a small network of Macintosh computers and users
How to manage access to files and services
How to prepare for Apple Certified Support Professional (ACSP) 10.8 certification and Apple Certified Technical Coordinator (ACTC) 10.8 certification
ACTC 10.8 Bootcamp is a compressed delivery of 2 courses, and should be attended only by those who are already familiar with the concepts and comfortable working at a quick pace. It's designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running OS X - such as teachers and technology specialists who manage classroom networks or computer labs.
Knowledge of OS X and basic computer navigation
Basic troubleshooting experience
Experience with OS X in a network environment
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